Returns & Exchanges

At شركة القيم العالمية للحاسبات, we ensure your satisfaction by offering a flexible 7-day return and exchange policy for all electronic devices and computer hardware. Items must be in their original packaging with all accessories and proof of purchase included.

1

Initiate Request

Contact our customer support team or visit your account dashboard to submit a return request within 7 days of receiving your order.

2

Quality Inspection

Once the item is received at our facility, our technicians will inspect the hardware to ensure it is in its original condition and free of user-inflicted damage.

3

Approval Notification

You will receive an email or SMS notification regarding the status of your return once the technical evaluation is complete, typically within 48 hours.

4

Refund Processing

Approved refunds are processed back to your original payment method or issued as store credit within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing